Frequently Asked
Questions
Looking for Frequently Asked Questions about our
Full Installation And Set Up Service?
Click
here.
Here is a list of commonly asked questions about our
Step-By-Step DIY Video Training Tutorials
product. Please go through the list below and if you don't find
a suitable answer to your question, then feel free to
contact us.
Company FAQ
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Product FAQ - Full Installation And
Setup
Service
Click
here for all FAQs about our
complete installation and
setup service
Product FAQ - DIY Step-By-Step Video Training
Tutorials
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Training
Program FAQ
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Purchasing
FAQ
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Partners &
Resellers FAQ
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Affiliate
Program FAQ
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1)
Who are
you?
My name is Martin Aranovitch, and I have been a
business systems developer, sales presenter and business
training coach since 1997.
Apart from my business consulting work, I also own
and manage several profitable online businesses. You
can read more about me here.
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2) Where are you located?
We are
currently based in Sydney, Australia, but we do business
worldwide over the internet.
You can
find all of our contact and location details
listed here.
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3) How can we contact you?
You can
find all of our contact and location details
listed here.
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1) Is your
product just another "How To Install WordPress" set of video
tutorials?
No.
Although we do show you how to install a WordPress blog in the
first training module, we focus all of the training program on
showing you exactly how to set up, configure and run your blog
as a very powerful marketing tool for your
business.
The real "gold" of
this product is that you benefit from all the years and money I
have spent testing, gaining knowledge, making mistakes and
learning how to create "set and forget" automated online
business systems that produce consistently positive results and
where everything just "happens" automatically and easily for
you.
In other words,
you get to just focus on growing your business, because
the systems I'll show you how to set up in your blog
will work automatically for you, helping you increase
your online exposure while you do nothing more than
simply write about your
business.
I'll save you
a lot of valuable time and money by giving you the
exact step-by-step instructions you need to follow to
transform your site from an ordinary Wordpress blog
into a powerful business marketing tool that will work better
for your business than any other website. Not only that, but it
will also help you grow your business faster, cheaper and more
easily than most of the solutions that other business owners
are currently using and give you an incredible advantage over
your business competitors
online.
Once you follow our
step-by-step instructions and get your site up and
running (you can have your business blog completely set up and
live in 48 hours or less!), we will then show you advanced
online marketing strategies for growing your business
online faster and more profitably using your business
blog.
The
entire video training program is designed specifically for
business owners. It aims to help you establish a
growing online presence for your business fast and to
give you a tool that will allow you to gain a
competitive edge in your market
space.
We
avoid using technical jargon in our tutorials. Everything
about our product is designed to be simple to
understand, easy to apply and completely practical for everyday
business use
.
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2) Do I need
any special software to use your
program?
No. Once your purchase is approved, you will be given immediate
access to your Member's Area where you can then go through the
"Get Started" checklists, watch the training videos and
download all of the documentation we make available to you.
In the Member's Area you will also find links to any
resources you may need in order to access, download or
use any of the files we make available to you. Most
of these resources are free and you probably already have these
installed in your computer.
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3) Why did you not create
your own custom publishing software?
Part of our philosophy of doing business in a smart and
cost-effective way is not to try and reinvent the wheel where
an existing solution can do the job quite brilliantly. To
develop and maintain our own software would cost many thousands
of dollars, which would significantly increase the price of the
product for our customers.
Why spend money needlessly, when WordPress already has
a loyal and devoted army of software developers constantly
improving and enhancing the publishing platform ... and
making it all available for FREE?
Most businesses have not caught on to the fact yet
that WordPress is an extremely powerful tool for creating
business websites. Our Step-By-Step Video Training
Tutorials show you how to harness the power of
this application to create a powerful marketing tool that will
help you improve your business and give you a major advantage
over your competitors (who still think they have to spend
thousands of dollars on web development in order to have an
online presence).
The other component of our philosophy of doing smart
business is to use the most popular platform available, instead
of trying to create a unique platform that could become
obsolete if the market suddenly changes direction.
WordPress is used by hundreds of thousands of people
online, makes over 5,500 plug-ins freely available to
users to enhance the functionality of their site and over 8,000
free professional themes and layouts to give your site a truly
unique look. Best of all, WordPress is built using
open source software language, which means that it can be
completely customized and easily modified to suit your business
needs as your business grows.
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4) Do you
provide tutorials on using WordPress?
Yes. Not only do we provide you with videos on how to
install, set up and configure WordPress for your site, but
inside the Member's Area you will also find links to a whole
set of additional training videos on how to gain the most
benefit out of using WordPress.
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5) What kind of support do
you provide?
We provide extensive support to all registered
customers in the form of regular training emails and a
blog containing practical tips, useful articles,
notifications of product upgrades and other valuable
information, a private forum where you can post questions
and network with other business owners
and continually updated training material in the
Member's Area.
And of course, you can always contact us.
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1) How is the training
provided/delivered?
We
have broken down the comprehensive 'step-by-step'
training program into sequential tutorials where
we show you how to install, set up, configure and
use your site, as well as advanced online marketing
tutorials for your use once your site is up and
running.
All
of the training is provided online with detailed
written step-by-step intructions, flowcharts, diagrams,
screenshots and accompanying video tutorials (20+ videos
totalling over 3 hours worth of detailed instructions
where we show you exactly what to
do).
You
will also receive a series of training emails containing
specially written articles, tips and
useful related information which will be
automatically delivered to your inbox at regularly spaced
intervals.
As
soon as your purchase is approved, you will be directed
to a Member's registration page which will then allow you
to login to the Member's Area where all of the
training information, videos, downloads and
additional resources can be
found.
It
is important to note that everything is delivered
electronically - we do not ship any physical products.
This helps to keep costs as low as possible, which means
you benefit not only by getting access to the information
for a whole lot less money than we would have to charge
you if we shipped a physical product, but you can also
access the information immediately after
purchase and get started on building your business blog
or website right
away.
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2) Do we
need any special software to watch the training
videos?
No. Just click on the video
icons in the training tutorials and when a new
window opens up in your browser, click on the "play"
icon on the video thumbnail and your video will begin to
stream into your internet browser.
The videos will play
fine on either Firefox or Internet Explorer
browsers.
Remember to turn up the volume on your
speakers and allow a minute or two for the videos to stream
into your browser.
A high speed internet connection is highly
recommended for watching the training videos.
3)
Can I give
access to the Member's Area to one of my employees so
that he/she can build and learn to use the
site?
Yes. Your purchase licence entitles you and anyone directly
employed in your business to access the information in the
member's area and the forum.
We understand that business owners and managers may want to
delegate the task of building and managing the site to
others, so feel free to do this. The only restriction is
that each purchase is limited to a single login. This
should work fine for most businesses. If, however, there
are special circumstances that require you to have separate
user logins, please contact us to discuss your needs.
What we please ask you not to do, however, is share
your login details with other businesses. Apart from the
obvious reason that it is dishonest and unethical (and
attracts major "bad karma"!), our membership software can
detect anyone who accesses the Member's Area without being
a registered customer and will notify us of this. We will
then have no choice but to terminate access to the site for
users who violate our terms and conditions of use.
We normally charge several hundred dollars to set up these
sites for businesses. Not only are we making this
information accessible to you for a ridiculously low
price (and don't forget you can also claim it as a
business expense), but we also pay 50% of the purchase
price to anyone who becomes an affiliate partner and
recommends the product to others (see our affiliate program section for
more details).
The bottom line, therefore, is use our information to help
you grow your own business and earn 50% on all sales from
your referrals to other business owners and everyone
wins!
1) I live in
/ My business is located in .... can I buy this
product in my
country?
Our Business Blog DIY
Step-By-Step Video Training Tutorials package is available
worldwide and is available for access immediately
following purchase.
If you have a credit card or a PayPal account you can
purchase this product from anywhere in the world.
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2) What payment methods do you
accept?
We use
Clickbank (www.ClickBank.com) as our authorized
merchant for our eBook sales.

You can
pay for your order with Visa / Mastercard /
Americant Express / Discover / Diners Club or
JCB. You may also use any debit
cards with the 'Visa' or 'Mastercard'
logo.
You may
also pay via your Paypal account. Just
follow the instructions once you have clicked on the
ORDER button and you are directed to the secure order
page.
Please
note that SelfPublishWeb.com is owned by Residualinc
Technologies Pty Ltd. On the order page you will see that
payment is made to Residualinc
Technologies.
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3) I don't have a credit card - how else can I purchase
the Business Blog Tutorials?
We use
Clickbank (www.ClickBank.com) as our authorized merchant
for our product sales.

As well as accepting all major credit cards (Visa /
Mastercard, Amex / Discover/ Diners / JCB) , you can also pay
via any debit card with the 'Visa' or 'Mastercard' logo.
ClickBank also accepts payments via
PayPal. If you have a PayPal account, you have the ability
to make payment via bank transfer simply by
estabilishing this as a payment option from within your
PayPal account. For more details, login to your PayPal
account or contact PayPal for more information.
If you find none of the options above suitable, please
contact us to make alternate arrangements.
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4) Can I get
the material in hard copy, or only in electronic
format?
Our Step-By-Step Video Training Tutorials are currently
only available in electronic format.
Making it available in an electronic format means
that there are no delays in accessing the
material. As soon as you've placed your order, you'll be given
instructions for immediate access - no matter what time
of the day you place your order, or what country you live
in.
The cost is also kept low this way because the product
can be purchased worldwide without incurring expensive shipping
and handling costs.
Once you've purchased the product, you will be able to
register and access the Member's Area and save any downloadable
documentation * to your computer. You
can access the information anytime by login into
your Member's Area and reading it on-screen from your
computer.
If you prefer to read a hard copy of the training tutorials,
you can simply print out the information in its entirety
(or the parts you choose), and read it off-screen.
* To read the downloadable documentation, you will
need a copy of Acrobat Reader. If you do not already have
Acrobat Reader on your computer, simply click here and follow the prompts to
download your Free copy.
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5) How soon after
purchasing will I be able to access the product?
Once you have clicked on the ORDER button, you will be
directed to a SECURE payment page.
As soon as you have followed the instructions and entered
your payment and your credit card is validated, you will be
instantly directed to a web page providing the access
instructions for your purchase.
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6) Who is ClickBank and
why do you use them?
ClickBank
(www.clickbank.com) is the internet’s
largest on-line distribution center for electronic products
and one of the largest, most respected and secure merchant
credit card service companies in the world.
They are the leading provider in outstanding commerce
payment solutions for 10,000 online publishers.
ClickBank is a service of Click Sales Inc.,
a Delaware corporation with headquarters in Boise, Idaho.
Click Sales Inc
917 S. Lusk Street, Suite 200
Boise ID 83706 USA
Click Sales Inc. is a subsidiary of Keynetics™ Inc.
We use ClickBank for our payment processing because they are
one of the most reliable, third-party processors on the
Internet. They are well known for their fast and easy payment
process and iron-clad security.
For your security and peace of mind, we have implemented
ClickBank's shopping cart rather than any of the cheap options
available. That's because this secure shopping cart is not only
the safest for the customer, it also provides you with the
smoothest shopping experience possible.
Also, ClickBank themselves provide a 60-day money
back guarantee on anything purchased through them. This
means that if you're not happy with the book - any time in the
next 60 days following purchase - you can ask for
your money back. ClickBank then refunds your purchase.
For more information about ClickBank's security and payment
system, please refer to Q7, Q8 & Q9 (below).
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7) How secure is
ClickBank and making my payment online?
From
the moment you click an ORDER button on our website - all
the way through to the moment you check out, you will
ALWAYS be directed to a secure page.
The ClickBank focus on quality, security, and innovation has
established ClickBank as a leader among online retailers.
ClickBank provides state of the art security, robust tracking
and reporting, superior customer service and has NEVER missed a
scheduled payment for publishers or affiliates since its
establishment in 1998.
ClickBank uses sophisticated international fraud control to
screen all purchases. For maximum card security, all orders are
sent directly to the banking network for immediate
authorization.
Now that ClickBank also enables you to
safely pay with your PayPal account, you get to enjoy not only
the time-tested and widely trusted PayPal, but also the great
customer service and the use of any major currency worldwide.
PayPal is as safe as any online bank.
PayPal has put in place several teams of
experts in all areas of online safety, working 24/7 to prevent
errors and fraud and using the latest secure technology - and
has therefore turned into the leader in safe online payments
worldwide.
We (Residualinc Technologies Pty Ltd) do not
store any of your credit card or bank account numbers. In fact,
using ClickBank's secure server, you always make payment direct
to them, so we never get to see your
payment details.
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8) Why is using ClickBank
a safe way to make payment?
ClickBank
has a sound tradition of adhering to legislation and
ensuring Consumer Privacy.
ClickBank adds failsafe redundancies and
sophisticated cryptography management to ensure that critical
customer data remains protected at every point of potential
breach whether that data is in storage, in transit, or being
used by a database or application.
FOR YOUR SECURITY AND PRIVACY, ClickBank
DOES NOT FORWARD YOUR CREDIT CARD INFORMATION TO US AND WE
NEVER EVEN SEE IT. We receive notifaction of your order to make
sure it's fulfilled to your satisfaction, but your money does
not come to us. In the same way, any refunds are also issued
direct from ClickBank.
THIS IS WHY IT IS SAFER AND MORE SECURE FOR
YOU because your payments and any refunds are always handled
securely and efficiently by one of the largest, most respected
and secure merchant credit card service companies in the
world.
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9) What
is the significance of HackerSafe logo?
Once
you click on an ORDER button from our website, you will
always be directed to a SECURE page. On this
page, you will notice a 'HackerSafe' logo.
The HackerSafe certification provides you
with extra security when shopping from this website. Sites that
display the HackerSafe logo have passed over 2,500 individual
tests, including the FBI's Top Twenty Most Critical Internet
Security Vulnerabilities Test, on a daily basis.
HackerSafe sites are also certified to meet
the security requirements of American Express' Data Security
and MasterCard's Site Data Protection (SDP) programs.
This means that any payments made from our
site and through ClickBank always have the customer's security
and privacy as a priority.
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10) What
about refunds?
If you find that the product offered
here is not what you need - any time in the next 8 weeks
following purchase - you can easily ask for your money back.
Our payment processor (ClickBank) authorises and issues all
refunds.
You can request a refund by emailing me (just include a copy of your
original email receipt from ClickBank which will contain all
the necessary details).
Alternately, you can request a refund by
contacting ClickBank directly. Your original email receipt from
ClickBank of your purchase contains instructions on how to
contact them.
The bottom line is: You Can Buy Our
Products 24/7 With Total Confidence!
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11) How
do I know what you're saying is true?
One thing about the internet, it’s hard to
know what’s true and when something is a hoax.
All I can do is give you my word, let you know I've been in
business as a business consultant, business trainer and coach
for almost a decade, my company Residualinc Technologies
Pty Ltd, has been a registered Australian company since
1999, and that I provide an
8-week, 100% money-back guarantee
as part of our service agreement with our payment
provider (Clickbank.com) to remove any risk to you.
So you can buy our Step-By-Step Video Training Tutorials,
put the information to work for you and make your own
judgement. Then if you're not happy, simply request a refund
within 8 weeks of purchase.
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12) What if I have other
questions?
If you can't find the answers to your questions on this
page, please contact me and I'll
be happy to assist.
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1)
Do you offer a
partners & resellers
program?
Currently,
the only way to promote or resell the Step-By-Step Video
Training Tutorials is by becoming an affiliate partner and
referring others to our website using specially encoded
affiliate links and banners that allows us to track
all referrals made using your affiliate links
and automatically pay you a 50%
commission on all sales made from your referral
efforts.
For more
details on becoming an affiliate partner, go
here.
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1) How does your affiliate program
work?
Becoming an
affiliate partner and earning money promoting Sales
Scripts Pro is as simple as 1-2-3. All you have
to do is:
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Register
as an affiliate partner here.
You
will need to have a Clickbank ID to promote
our Step-By-Step Video Training Tutorials.
(Get a Clickbank ID here
- It's fast, easy and
free!)
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Once
your registration is confirmed, login to your
affiliate partner management
center and get specially encoded
links and
promotional banners containing your
unique affiliate id. You can also view your
stats in your affiliate control
center.
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Promote
our Step-By-Step Video Training Tutorials to
others using your encoded links and
banners. Add the links and banners to your
web site or blog, write reviews, articles or
send emails (PLEASE
DON'T SPAM!) including the link and
login to your affiliate control panel on a
regular basis to view your
stats.
That's it!
Obviously, making money as an affiliate requires a little
bit of work, but we will provide you with many
promotional tools and resources as well as all the
partner support you need to
succeed.
For more details
about the affiliate program and to register as an
affiliate partner, go here: affiliate
program.
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2) How do I get paid
my affiliate
commissions?
All commission
payments are handled by Clickbank.com, the internet’s
largest online distribution center for electronic
products and one of the largest, most respected and
secure merchant credit card service companies in the
world.
Clickbank.com not
only handles all of our payment processing, they also
manage all affiliate payments and issue a commission
payment check every 2 weeks without
fail.
Clickbank.com also
offers direct bank deposit payments to affiliates
who have earned 3 checks in a 90 day period and who live
in countries approved by Clickbank.com for receiving
payments directly into their bank
accounts.
You will need to have a Clickbank ID to
promote the Business Blog Tutorials. Getting a Clickbank ID is
fast, easy and free. If you currently don't have one, get
a Clickbank ID
here.
For more details about the affiliate
program and to register as an affiliate partner, go
here: affiliate
program.
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3) Do you
supply banners and promotional
materials?
Yes. You
will find professional quality banners and promotional
materials inside your Afilliate Management Area, plus we
send affiliates regular training emails containing
valuable tips and ideas for generating maximum sales
commissions.
For more details about the affiliate
program and to register as an affiliate partner, go
here: affiliate
program.
Alternatively, if you would like to
begin promoting our product without registering as an
affiliate partner (for tracking your links), click here to access our affiliate
marketing promotional materials (e.g. banner and
ads)
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Click here now
to get immediate access to the 'step-by-step' video training
tutorials using our safe and secure server
...
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Only
$127
(Limited
Time Offer - Pay
Only $97
$67)
(click on the order
button above to get immediate access to your
product ... even if it's 2:00 am in the
morning!)
*** Please note: we do not
ship a physical product. This product is
available in electronic format only!
***
SelfPublishWeb.com is owned by
Residualinc Technologies Pty Ltd
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***
If you have more questions, please feel free to contact us.
If you would like us to build you a self-managed site,
please see our services page and
order information page.
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